Riverside Healthcare hiring RMG Practice Manager-Central Market in Kankakee, Illinois, United States | LinkedIn (2024)

Summary

The RMG Practice Manager is responsible for directing, supervising, and coordinating staff and activities at the assigned satellite office to provide high-quality, cost-effective care and deliver a positive customer experience. Responsible for monitoring the financial stability of each site they oversee including effective management of revenue cycle metrics, keeping providers informed on their dashboards as well as budget compliance. The Practice Manager will meet with their Site Supervisors as well as their Director routinely. They will be responsible for the mentoring, development, and growth of Site Supervisors. Practice Managers will be an advocate for RMG by promoting a positive attitude when speaking of RMG's vision.

Experience/Education Requirements

• Bachelor’s degree in health or business administration or related field required within 5 years of hire.
• Master’s degree in health care, business administration or related field preferred.
• Three to five years of medical practice or office management experience including at least two years in a health care organization.
• Strong computer skills preferred

License or Certification Requirements

• None

Responsibilities

• Assist with onboarding of new providers with the credentialing and on-boarding coordinator.
• Encourage and promotes teamwork among all departments and services within the facility.
• Ensures provisions of safe, high-quality patient care by staff.
• Assure all staff is fully trained and working within the scope for which they have been trained.
• Maintain DNV and ISO 9001 compliance.
• Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Financial Responsibilities Include: Providing each provider with their monthly dashboard and site P & L and reviewing the reports with each provider.
• The practice manager should have a high level of understanding of all reports so they can answer all questions.
• Provider each site supervisor with their monthly accounts payable for each clinic as well as their monthly productivity reports for LEM.
• Signs off on all purchases orders and invoices up to $500.00.
• All purchase orders and invoices over $500.00 will be forwarded to Director for approval.
• Once signed the invoices will be sent to Accounts payable for disbursem*nt.
• Ensures all business functions are operative and that processes are effectively and efficiently in place.
• Reviews processes and makes recommendations for improvement.
• Creates goals for satellite operations and ensures these goals are aligned with organizational goals.
• Operates within the context of an established budget.
• Makes recommendations for the annual budget and maximizes opportunities to meet and exceed budget guidelines.
• Monitors SMR's working to meet the budget.
• In conjunction with the department director and where applicable, evaluates performance and recommends merit increases, promotions, and disciplinary actions.
• Work with Human Resources and Director on all employee issues.
• Manages daily operations at satellite office and coordinates work activities and schedules.
• Monitor open encounters and work with site supervisors and providers for timely closing of encounters and billing.
• Operates within the context of an established budget.
• Makes recommendations for annual budget and maximizes opportunities to meet and exceed budget guidelines.
• Performs other duties and responsibilities as assigned.
• Purposely explains the `why' in communications to promote understanding and engagement of team members.
• Advocate and provide answers for providers' questions.
• Review and approve site supervisor time card in Kronos and review timecards for all sites.
• Round at each site weekly. Strategic growth of practice and responsibilities for community outreach and marketing outreach including but not limited to community chambers and schools.
• Practice manager is required to participate, organize and facilitate marketing events for their clinics.
• They must also communicate and collaborate with other Practice Managers on events that may be beneficial for other departments.
• They must also facilitate new marketing ideas, collaborate / communicate new services, communicate any signage issues, and website issues.
• Initiates and maintains referral relationships in the community and participates in community development activities.
• Where applicable, works with department director regarding decisions with system-wide implications.
• During down time works with IS and Site Supervisors to follow Down time procedure to assure safe patient flow.

Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals® by Truven Health Analytics/IBM Watson Health over 10 times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.

Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago’s southwest suburbs and East-Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedication is respected, where superior performance is rewarded with competitive salaries and excellent benefits.